by Scott Ball | Jul 20, 2022 | Church Consulting, Church Growth, Church Health, Developing Leaders, First Impressions, Podcast, Sunday Secret Shopper, The Malphurs Group
The Church Revitalization Podcast – Episode 149 Poor worship music during a Sunday morning service is difficult to overcome. While music and worship style are not the primary factor in determining if a guest returns or not, bad music is still likely to keep...
by Scott Ball | Mar 1, 2021 | Church Consulting, Church Growth, Culture, First Impressions, Sunday Secret Shopper
The way you treat guests is a reflection of your practical theology. It’s true. One of the Bible’s deepest values is hospitality, and so if your church is aiming to be Biblical… your church must value hospitality, too! “No one greeted...
by admin | Oct 29, 2019 | Church Culture, Church Growth, Church Revitalization, First Impressions, Podcast, Sunday Secret Shopper, Turnaround Pastors
Let’s keep first things first. Having a first-rate experience for newcomers should never be about becoming the coolest church in your town. It should always be about evangelism. In the past, I’ve written about how our treatment of guests and our...
by Scott Ball | Aug 9, 2016 | Church Growth, Leadership, Strategic Planning, Sunday Secret Shopper, Vision
Back to school, back to church. Throughout the country, churches of all sizes and denominations experience a bump in fall church attendance. Congregations benefit from people wanting to get back into the rhythm of “normal” life after the crazy summertime...
by susanmalphurs | Jan 20, 2016 | Leadership, Sunday Secret Shopper
We’ve all had the experience of being a first time guest at a church. Hopefully it was good, but maybe it wasn’t. Just like with any first impression, you should aim to make a good first impression of your church, even in the little things. A good first...
by Aubrey Malphurs | Nov 20, 2015 | Church Consulting, Church Health, Church Revitalization, Sunday Secret Shopper
Church security has risen to the forefront of our minds in recent years. From school shootings around the country to shootings in churches in Texas, South Carolina, and more–Americans are increasingly concerned about safety in public places. We need a healthy...